Privacy Policy

Innovating Dreams Legal Support Services (“Innovating Dreams,” “we,” “us,” or “our”) provides paralegal, litigation support, court filing, courier, and process service coordination services to attorneys and law firms. Our website is innovatingdreamslegal.com.

If you have questions about this policy or how we handle your information, contact us at info@innovatingdreamslegal.com or 571-249-5076.

We may collect the following types of information:

• Contact and account information — name, email address, phone number, law firm or business name, and login credentials for the client portal.
• Service request information — details you submit through intake forms or the portal, such as service type, deadlines, court name, county, state, delivery or service addresses, party names, phone numbers, and request descriptions.
• Documents and communications — files you upload, messages sent through the portal, and related correspondence needed to perform requested work.
• Billing information — invoice details and payment-related information processed through our billing providers. We do not store full payment card numbers on our servers.
• Website usage information — pages visited, general device and browser information, and similar analytics data collected when you use our public website.
• Marketing preferences — whether you have subscribed to or unsubscribed from marketing communications.

We use personal information to:

• Respond to inquiries and service requests
• Provide paralegal, filing, courier, and support services
• Operate and secure the client portal and demo portal
• Communicate about deadlines, status updates, documents, and billing
• Send administrative notices and, where permitted, marketing updates
• Improve our website, workflows, and client experience
• Comply with legal obligations and protect our rights

Innovating Dreams provides support services to attorneys and law firms. We do not provide legal advice, and use of our website or services does not create an attorney-client relationship between Innovating Dreams and any individual or party named in a matter.

When law firms share case-related information with us, they are responsible for determining what information may be disclosed for support purposes. We treat client and matter information as confidential business information and use it only to perform the services requested by the firm.

Authorized client portal users can submit requests, upload documents, send messages, and review invoices. Portal activity is tied to your account and used to deliver services to your firm.

Our demo portal displays sample data for preview purposes only. Demo activity does not create real work, billing, or client records. Do not enter real client or matter information in the demo environment.

We do not sell your personal information. We may share information with trusted service providers that help us operate our business, such as:

• Website hosting and infrastructure providers
• Database, authentication, and file storage services
• Email delivery providers
• Payment and invoicing platforms
• Analytics and performance monitoring tools

These providers may process information on our behalf and are expected to protect it consistent with this policy and applicable law. We may also disclose information if required by law, court order, or to protect the rights, safety, and security of Innovating Dreams, our clients, or others.

We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the nature of the work performed.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

• You may opt out of marketing emails by using the unsubscribe link in those messages or contacting us directly.
• You may request access to, correction of, or deletion of certain personal information by contacting us, subject to legal and business record requirements.
• Portal users can review and update profile information through the client portal where available.

Our website may use cookies, local storage, or similar technologies to support basic functionality, security, and usage analytics. You can adjust browser settings to limit cookies, though some site features may not function properly as a result.

Our services are intended for attorneys, law firms, and business professionals. We do not knowingly collect personal information from children under 13. If you believe we have received such information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

For privacy-related questions or requests, contact Innovating Dreams Legal Support Services:

• Email: info@innovatingdreamslegal.com
• Phone: 571-249-5076